Cancellation & Refund Policy

If you finish your session without at least 3 concrete revenue opportunities for your clinic, tell us and we refund your fee in full. No forms, no back-and-forth.

• Say so on the call itself, or write to us within 7 days of your session.
• You do not need to justify the decision. We may ask what fell short, but only so we can improve — the refund does not depend on your answer.

You get one free reschedule, no questions asked, and the guarantee above still applies to the rescheduled session. Let us know before your slot begins and we will move it to a time that suits you.

Cancel at least 24 hours before your booked slot and we refund your fee in full.

Inside 24 hours, your strategist has usually already done the preparation work, so we would normally move you to a new slot rather than refund. If you would still prefer a refund, ask — we would rather settle it than argue over ₹199.

If we have to move your session, we will offer you the next available slot. If that does not work for you, or if we cannot deliver your session at all, you get a full refund without needing to ask.

Email support@growmedico.in or call +91 75587 72126 from the number you booked with. Include the name and mobile number used at booking so we can find your payment.

We acknowledge refund requests within 2 working days and approve or respond to them within 5 working days.

Approved refunds are returned through Razorpay to the original payment method — the same card, UPI ID or account you paid from. We cannot refund to a different method.

Once approved, the amount typically reaches you within 5–7 working days, depending on your bank. The full fee is refunded; we do not deduct a processing charge.

Sosavi, Shree Sai Niwas, Plot no. 213, in front of NMC Corporation Office, Gokulpeth, Dharampeth, Nagpur, Maharashtra 440010
Email: support@growmedico.in
Phone: +91 75587 72126